Client Feedback - Talent Development | Transform & Thrive
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“Lucy’s work means that we achieve a higher level of contribution from our talented leaders and that, as an organisation, we hold on to high potential individuals for longer.”

Amanda, Head of People Development 

As part of her role in people development for a global professional services organisation, Amanda sources coaching services for senior managers and leaders.  Lucy immediately stood out for her professional qualifications and accreditations alongside her excellent understanding of the challenges of the modern commercial environment.


Amanda says, “When I’m contracting for business leaders in my organisation, I know they need someone who understands their world.  For an individual to make changes, they need to trust that the person they work with truly knows the challenge ahead and Lucy balances a strong grasp of the modern commercial environment with her experience and commitment  to coaching methodology.”


Lucy’s depth and thoroughness of practice leads to high quality work.


“She is immensely professional – and that’s seen in her attention to detail, the way she organises herself and the expectations she sets herself and her clients in her practise.  The quality of focus she brings to her coaching relationships is really of an exceptional standard.  I have been a coach myself for many years and Lucy sets a very high bar.  What comes through in her work is the feeling that you really are the centre of her attention in both a practical and emotional sense in the quality of presence she brings to her coaching conversations.”


Her ongoing commitment to her own development, sets Lucy apart from other coaches.


“Lucy never stands still in terms of deepening and refining her coaching expertise”, Amanda comments.  “Most coaches are voracious learners but Lucy really applies her learning to her practise – so she’s always getting better.  Her innate reflectiveness in each contact with clients means she’s always improving her coaching impact.  It’s said that we coach from who we are – the fact that Lucy embodies her coaching ethos within her own life has a powerful effect on people and it’s one of her biggest strengths.”


The effects of Lucy’s coaching can be felt on both an individual and company level.


“The shift I see in my business leaders is in greater confidence and the clarity to see where they can make a difference.  I would say that they come away happier.  One high potential individual I feared would walk away from the job before coaching with Lucy, yet following the sessions, she was able to really think about her choices and work with stakeholders to make things more productive and proactive.”


“I think, as we emerge from such a challenging period of time, companies need to be clearer about how they are looking after and developing the talent they have.  Lucy enables us to take better care of our people by balancing the support and challenge continuum to unlock potential. This helps retain talented staff and maintain an engaged and fulfilled workforce.”