Laura Little, Learning and Development Manager, CABA
As a wellbeing charity, CABA provides support to an extensive network of chartered accountants. For more than 6 years, Lucy has been one of their preferred trainers, creating and delivering a wide range of courses.
“Lucy’s breadth of knowledge in the wellbeing space means she’s indispensable and helps make my job so much easier. She offers a great range of courses to begin with but her provision isn’t off the shelf – she will work with us to create bespoke content or evolve popular courses to keep up with new research and developments.”
Accountants are incredibly busy professionals so courses need to be practical, informative and efficient.
“One of the things we love about Lucy is that she’s always incredibly professional and goes the extra mile, never standing still, but keeping up with what’s current in order to continuously improve her courses and meet our member’s needs. We always get positive feedback from delegates who comment on her practical style and the fact there’s always lots to take away and use in day life.”
Over the past year, as the workplace has altered dramatically, Lucy has reflected the changing times in course content.
“Supercharge your Sleep is one of our most popular courses and Lucy developed it specifically for us after many members reported sleep issues. Throughout the pandemic, she continued to take existing content and make it specific to the challenges people were having at the time. Our standard resilience course was redeveloped to be much more current and appropriate for dealing with the levels of stress people were experiencing throughout the year.”
Lucy’s presence also helps to make Laura’s job easier.
“I go to Lucy to discuss new ideas because I know she is a creative thinker and won’t resort to out-of-the-box solutions. She inspires me with her thoughts and is an excellent sounding board to kick around ideas and help me develop new programmes.”
And for CABA’s members, Lucy is a reliable source of support.
“Our training resources provide a safety net for our chartered accountants who know there is always someone there to help them with any stumbling blocks or to develop their career. Not all our members need support with issues, but most want to do better in their jobs and the wide range of courses Lucy provides enables them to take that next step.”